Jonathan Corona, Chief Operating Officer of MobiusPay, marks two decades in the adult industry in 2023. His career trajectory includes roles in compliance, risk, and underwriting, culminating in his current C-level position at the high-risk payment processor.

Career Trajectory and Industry Expertise

Corona’s journey in the electronic payments industry began 20 years ago. Prior to entering the field, he studied journalism and worked in retail. His initial entry into the industry came through a friend working at a processor, leading to an interview and a job offer. He later discovered his selection was based on merit, without knowledge of his personal connection to another employee.

After five years in his initial role, Corona resigned to support his then-wife’s military career. A few years later, he accepted a position as compliance officer at MobiusPay, a company recently founded by Mia Hyun. Corona and Hyun had previously worked together at another company Hyun co-founded, where Corona was hired as a receptionist. Having known Hyun for half his life, Corona joined her new venture.

At MobiusPay, Corona trained in risk and underwriting. He developed skills in risk mitigation, loss prevention, and fraud identification. His training included attending conferences and on-site training to understand the TSYS and First Data platforms. As COO, Corona is responsible for daily operations and advising merchants on compliance standards set by card associations. MobiusPay specializes in merchant accounts in the U.S., EU, and Asia.

MobiusPay’s Approach to Payments and Compliance

MobiusPay describes its mission as serving entrepreneurs, with a combined experience of over a century in banking, payment processing, and customer service among its five leadership experts. The company states it has partnerships with industry banks and technology partners, offering 24/7 global support.

Corona emphasizes building relationships with his team, clients, prospective clients, banks, and business partners through various communication channels. He reviews merchant performance daily to maintain processing activity and address chargeback issues. MobiusPay offers a suite of chargeback defense services, which Corona states has reduced ratios by as much as 60% and chargeback counts to almost zero in some cases within the adult industry.

MobiusPay is a registered ISO/MSP specializing in high-risk merchant account activations in the U.S. and EU. The company states it focuses on tailoring solutions to client needs and providing a concierge-level experience. Corona is the vice chair of the Fraud Special Interest Group at the Association of Payment Professionals, formerly known as MAC. This involvement helps MobiusPay stay informed about the evolving electronic payments landscape and keep clients updated on compliance changes.

Mia Hyun, Founder and CEO of MobiusPay, has over 20 years of experience in the financial services industry and has co-founded multiple businesses. She is a former Board Director of the Western States Acquirers Association and an active member of the Electronic Transactions Association. Her expertise includes online payments, merchant strategy, and card network rules, particularly Visa and Mastercard compliance.

Mike Lohmueller serves as CFO of MobiusPay, with over 40 years of merchant acquiring experience. He managed the Merchant Acquiring Business at Provident Bank from 1992-2005.

Management Philosophy and Future Goals

Corona’s management philosophy involves setting aspirational goals and assigning ambitious tasks to foster individual and company growth. He cites a quote from President Kennedy’s 1962 speech at Rice University, "We choose to go to the moon in this decade and do the other things, not because they are easy, but because they are hard," as an influence on his approach to goal setting. He also emphasizes training and educating his team to maintain quality and reputation.

Milestones Corona highlights include celebrating 20 years in the industry, being promoted to a C-level position in his 30s, and becoming a primary contact for merchants with compliance, chargeback, or processing questions. He states that MobiusPay aims to serve the community, which has contributed to its growth over the last decade and a half.

For the remainder of 2023 and beyond, Corona’s goals include improving his physical health and focusing on personal and professional growth. MobiusPay is continuously adding products and services, such as chargeback prevention and defense, text-to-pay, and cash advance options, which are loans secured by a business’ processing history.

Corona maintains an open-door policy for clients and staff, aiming to ensure everyone is cared for. He notes the synergy between himself and Mia Hyun in accomplishing tasks.

Key Facts

  • Jonathan Corona has 20 years of experience in the electronic payments industry as of 2023.
  • He serves as Chief Operating Officer for MobiusPay.
  • MobiusPay specializes in high-risk merchant account activations in the U.S., EU, and Asia.
  • Mia Hyun is the Founder and CEO of MobiusPay.
  • Corona is the vice chair of the Fraud Special Interest Group at the Association of Payment Professionals.
  • MobiusPay offers chargeback defense services, which Corona states have reduced chargeback ratios by up to 60% and counts to almost zero in some cases.